Kim Bozella

Kim is Protiviti’s Global Leader of Technology Consulting. She is responsible for the strategy, solution offerings, consulting delivery and external partnerships for all of Protiviti's technology solutions, including Security & Privacy, Enterprise Applications, Technology Strategy & Operations, Enterprise Data & Analytics, Software Services and Emerging Technologies. Previously Kim was the Financial Services Lead for the Technology Consulting solution. With over 30 years of experience in financial services industry, information technology, and consulting, Kim has been at the forefront of the convergence of technology innovation, business management, and regulatory reform.

She spent the last 14 years with a global investment bank in several senior Chief Information Officer (CIO) positions including global CIO of Corporate Technologies and most recently as Global Head of IT Risk Management. Kim was responsible for understanding the regulatory context surrounding the business, defining required controls, and driving the cultural mindset for compliance. In parallel, Kim additionally had regional responsibility for the Technology group as CIO for Americas and sat on Intermediate Holding Company (IHC) governance boards.

Prior, Kim spent 15 years in consulting where she rose to Partner in the Financial Services industry, aligned to both Capital Markets and Retail Banking clients with focus on large scale technology implementations, merger execution, and organization and solution design and reengineering.

MAJOR PROJECTS

• Corporate Technologies CIO – directed all global corporate functions including Finance, Risk, Operational Risk, Operations, Human Resources, Legal, Compliance, and Audit. Led change portfolio and investment governance of over $650m. Built 3-year architecture roadmaps to drive demand planning and simplification objectives.
• Technology Risk Management (1LoD) – established and led a central Technology Risk Management organization, first line of defense, function reporting to CIO with a central controls office and governance across: 475 SOX applications and 70+ key procedural controls. Delivered sustainable controls improvement, addressed key control gaps, and increased measurable risk rigor, culture and discipline.
• Cost and Resource Management – created an integrated cost and resource management capability (global procurement, cost management, outsourcing/offshoring) in response to global financial crisis, for an Investment Bank. Evaluated $6.5 billion budgets in partnership with business units for the purpose of identifying and delivering on cost savings opportunities. Built global procurement function responsible for achieving significant yearly savings across >$600m sourced budget.

AREAS OF EXPERTISE

• Technology Strategy
• Technology Operations
• Digital Transformation
• Technology Risk Management
• Technology Innovation
• Workforce Optimization
• Operational Resilience

INDUSTRY EXPERTISE

• Banking
• Capital Markets
• Wealth Management
• Insurance
• FinTech

EDUCATION

• B.S. – Industrial Engineering, Lehigh University

BOARDS

• Women’s Bond Club Board Member