Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Flash Report November 30, 2022 Corporate Sustainability Reporting Directive (CSRD) Approved by European Council; More Than 50,000 Organisations Affected For the latest on CSRD, click here.On 28 November, 2022 the European Union (EU) Council (“Council”) gave its final approval to the Corporate Sustainability Reporting Directive (CSRD), which will require new, standardised and detailed sustainability reporting by companies. The CSRD represents a significant expansion from the earlier Non-Financial Reporting Directive (NFRD), which it replaces, and… Newsletter April 20, 2020 Compliance Insights - April 2020 Your monthly compliance news roundupOCC Reinforces Third-Party Risk Management ExpectationsRegulatory expectations related to third-party relationships have evolved considerably since 2013, when the Federal Reserve Board and Office of the Comptroller of the Currency (OCC) issued prescriptive guidances SR 13-19 and OCC 2013-29, respectively. To account for this evolution, the OCC… Flash Report May 4, 2020 Treasury Department Continues to Issue Guidelines for Small Business Paycheck Protection Program The Coronavirus Aid, Relief, and Economic Security (CARES) Act that was signed into law on March 27, 2020, offers a lifeline to small businesses and sole proprietors (generally those with 500 or fewer employees) in the form of the Paycheck Protection Programme (PPP) administered by the U.S. Small Business Administration (SBA). This programme initially authorized $349 billion in… Podcast July 25, 2022 Podcast | Risky Women: Compliance Priorities for 2022 To kick off our 2022 Risky Women Radio podcast series, Kimberley Cole speaks with Senior Risk and Compliance Leaders at Protiviti, Carol Beaumier and Bernadine Reese about financial services industry compliance priorities for 2022. Carol Beaumier is a Senior Managing Director in Protiviti’s Risk and Compliance practice and oversees the firm’s Asia-Pac Financial Services Practice. Prior to… Podcast February 27, 2023 Risky Women Podcast | Top Compliance Priorities 2023 Kimberley Cole speaks with Carol Beaumier and Bernadine Reese from Protiviti. We’re thrilled that they are back again to talk about the top of mind compliance priorities for 2023.Carol Beaumier is a Senior Managing Director in Protiviti’s Risk and Compliance practice and oversees the firm’s Asia-Pac Financial Services Practice. Prior to joining Protiviti, Carol was a Partner with Arthur Andersen… Whitepaper May 11, 2020 Insurers Can Mitigate Operational Challenges, Losses as Pandemic Claims Mount Like all major employers, insurance companies are dealing with operational and workforce disruptions, as millions of their employees – adjusters, actuaries, underwriters, and risk and loss control managers, as well as analysts, as examples – adapt to a remote work environment. The industry’s policyholder surplus, invested funds set aside by insurers to pay claims, is under pressure as asset… Podcast August 20, 2020 Embracing the Next Generation of Internal Auditing It’s time for internal audit leaders and professionals to stand up and ride their own wave of transformation and innovation. But the results of the latest Next-Generation Internal Audit survey from Protiviti show that much progress still needs to be made in growing competency levels and next-generation auditing methodologies, in advancing innovation and transformation initiatives, and in… Podcast March 25, 2025 Podcast | Managing Climate Risk, both Acute and Chronic – with Matthew Sekol, Kimberly Roscoe and Alyse Mauro Mason Our topic in the latest episode of Board Perspectives is managing climate risk, featuring a discussion with Matthew Sekol, Kimberly Roscoe and Alyse Mauro Mason on the evolving landscape of climate risk and sustainability.These experts highlight the distinction between acute and chronic climate risks and their impact on businesses, and also emphasise the necessity for companies to adapt and plan… Podcast Transcript January 26, 2022 Transcript | A Million Photonic Qubits Nearly US$1 billion in funding poured into the quantum computing industry last year. One company, PsiQuantum, received about half of that! What are they building? Nothing less than a photonic quantum computer with a million qubits. How does this machine compare to trapped ion and transmon approaches from the competition? And, more importantly, how soon could this quantum computing behemoth be… Load More
