Charles Volkert is a Managing Director with Protiviti, leader of its global Legal Consulting solution, and a member of the firm’s Global Solutions Leadership team. A former litigation attorney, he brings more than 20 years of legal, document review and strategic business experience. He previously served as senior district president and executive managing director of Robert Half’s legal consulting solutions practice where he was instrumental in the expansion of the company’s legal talent and consulting solutions practice, which has locations in major North American and international markets.
Mr. Volkert advises clients on eDiscovery and document review challenges, helping them to manage business fluctuations and workload increases efficiently and cost-effectively. Mr. Volkert previously worked as an associate with McGrane & Nosich and with Ford & Sinclair in Miami, Florida where he focused on complex litigation, insurance defense, medical malpractice, and product liability. A noted author and speaker, he helped has helped Protiviti and Robert Half develop alliance partnerships with the Association of Certified eDiscovery Specialists, Association of Corporate Counsel, Association of Legal Administrators and Minority Corporate Counsel Association.
Melissa Sanders Cohen is a Managing Director in Protiviti’s Legal Consulting solution. With more than 17 years of experience as a forensic consultant, she specializes in forensic accounting investigations involving fraud, Foreign Corrupt Practices Act violations, whistleblower allegations, and responding to unplanned events.
Ms. Cohen has led large engagement teams to help clients respond to crisis and critical business issues globally that often include the collection, processing, and analysis of electronically stored information. Her experience also includes litigation support, business disputes, receiverships, and business interruption and claims analysis. She is a graduate of Emory University.
Professional Associations and Activities
Certified Public Accountant
Certified in Financial Forensics
American Institute of Certified Public Accountants
Dallas Chapter of Women in White Collar Defense, member
North Texas Regional ABA White Collar Crime Chapter, participant
Sunny Sanghani is a Managing Director in Protiviti’s Legal Consulting solution. He provides investigative support and solutions to clients in the areas of documentation gathering and review, evidence, compliance, electronic discovery management, and records management initiatives.
Mr. Sanghani is a graduate of the University of Arizona and a Certified Public Accountant (CPA). He has advised clients across a wide range of industries, including oil and gas, mining, biotechnology, consumer products, hospitality, higher education, healthcare, and manufacturing.
Amber Schreier is a Managing Director in Protiviti’s Legal Consulting solution. She works closely with law firms and corporate legal departments to provide highly skilled legal professionals and project space for a variety of initiatives, including litigation, mergers and acquisitions, contracts and compliance management, document and eDiscovery review.
Ms. Schreier oversees Legal Consulting’s project fulfillment, project services and operations center teams in their delivery of legal, compliance and risk management consulting services. Her background includes 16 years in the legal field. She previously served as regional vice president for Robert Half Legal, overseeing operations for the company’s legal talent operations in Columbus, Dallas, Denver, Detroit/Southfield, Houston, Minneapolis, and St. Louis. She holds a Bachelor of Science, Political Science from North Dakota State University.
Peter Tierney is a Managing Director in Protiviti’s Legal Consulting solution. He has more than 20 years of professional experience in litigation support, consulting, electronic discovery, document review, and document conversion. He specializes in eDiscovery and information governance for Legal Consulting. Using a metrics-driven approach to the entire electronic discovery process, he effectively manages project costs for clients while appropriately satisfying legal, regulatory and administrative obligations.
Mr. Tierney has a proven ability to successfully analyze an organization's critical business requirements, identify deficiencies, risks and potential opportunities and develop cost-effective solutions to enhance competitiveness, defensibility and customer service. With strong technical and business qualifications, he has provided advisory and business services to clients spanning the entire discovery lifecycle, including RFP and vendor selection management, identification and collection strategies for potentially relevant ESI, document processing and review strategies, project management, and meet and confer support. He is a graduate of the University of Texas at Austin.
Frank Wu is a Managing Director in Protiviti’s Legal Consulting solution. He has more than 25 years of professional experience working with clients to implement practical solutions in proportion to their business risks exposures. He specializes in eDiscovery and information governance for Legal Consulting. Mr. Wu has advised global companies, law enforcement and regulatory agencies to transform the challenges of ad hoc incident response, electronic discovery and records retention projects into sustainable processes within their routine operations. He has recommended, designed and managed several large-scale financial investigations and litigation support systems to significantly reduce the cost, time and burden associated with legal discovery of electronically stored information. These systems include transactional and analytical systems, document conversion and discovery management systems.
Focused on the intersection of legal and IT, Mr. Wu has more than 16 years of "Big Four" experience where he served in the U.S. Forensic Technology Steering Committee and was responsible for its global forensic and litigation technology center. He is a graduate of California State Polytechnic University.
Joel Wuesthoff is a former practicing attorney, Certified Information Systems Security Professional (CISSP), Certified Information Privacy Professional (CIPP/E) and a Managing Director for Protiviti’s Legal Consulting solution in New York. With 20+ years of legal practice and consulting work in high stakes litigation and government investigations, he has led information governance engagements and privacy & security assessments for complex enterprises, working with general counsel’s offices, Chief Risk Officers, audit committees and IT departments to improve risk postures resulting from privacy mandates and security imperatives.
Mr. Wuesthoff has counseled global companies and AmLaw 100 law firms on 30(b)(6) preparation, assessed opposing parties’ efforts on reasonable ESI collections, and participated in FRCP 26(f) meet and confer negotiations. He works with clients to identify solutions for managing cybersecurity, privacy & vendor ecosystem data sharing risks, ESG, and related Big Data challenges and social media application growth, helping to align legal objectives with IT department priorities and responsibilities, and develop process and protocol manuals to standardize the entire risk management process.
As a CISSP and former attorney, Mr. Wuesthoff has a unique ability to navigate the complex legal and technical issues created by network breaches and data privacy violations, as well as experience in advising companies on the role and relevance of information privacy and security regulations.
Bachelor of Arts, McGill University
Juris Doctor, Vermont Law School
Professional Memberships & Certifications
CISSP – Certified Information Systems Security Professional
CIPP/E - Certified Information Privacy Professional/Europe
Member, International Association of Privacy Professionals (IAPP)
Cynthia Lynn is a Director in Protiviti’s Legal Consulting solution. She has more than seven years of professional experience designing and implementing complex eDiscovery projects. With an in-depth understanding of eDiscovery, litigation technologies and the litigation lifecycle, she can aptly define the client's needs and anticipate potential issues while maintaining proper documentation to create an accurate and defensible review process. Ms. Lynn is a graduate of the University of Michigan Law School and a member of the State Bar of California.
Marshall Matus is a Director in Protiviti’s Legal Consulting solution. He focuses primarily in the areas of data preservation and collection, managed review services, and technology-assisted review. Mr. Matus has planned and managed numerous eDiscovery related projects, which included hiring and managing project teams, reviewing record management plans, establishing document review and quality control protocols, conducting interviews with clients to identify sources of data, managing vendors, preparing client deliverables, and producing privilege logs.
Mr. Matus has worked on a wide variety of projects and frequently assists clients in the financial services sector. With a keen focus on client satisfaction and project efficiency, he has streamlined workflow by developing and implementing customized quality control processes for review clients and created standard operating procedures for his project teams. He also has coordinated large-scale document reviews, designed keyword and Boolean specialty searches, and cultivated client relationships for business development purposes. He is a graduate of the University of Colorado.
JR Flores is a Director in Protiviti’s Legal Consulting solution. He provides eDiscovery services support and technical solutions to clients in response to hard copy imaging, data retention, electronic data management, data hosting, and information security best practices. JR received his B.S. in Computer Science and his MS in Computer and Information Sciences and Support Services from Brigham Young University.
Dave Figueroa is a Director in Protiviti’s Legal Consulting solution. He has more than 25 years of professional experience designing and implementing complex multinational compliance programs as well as domestic state agency projects related to recent pandemic response. Prior to joining Protiviti, he worked with some of the largest technology companies in the world on global operational audit programs focused on intellectual property tracking and compliance. Dave can aptly define the client’s needs and anticipate potential issues while maintaining proper documentation and provide consultation around opportunities for process improvement. Dave is a graduate of the University of Washington.
Brad Bailey is an Associate Director in Protiviti’s Legal Consulting solution. He has 20+ years professional experience providing technology and eDiscovery solutions regarding large scale document review, DOJ second requests, large scale claims processing and administration. Brad is a Certified eDiscovery Specialist (ACEDS) who has in depth knowledge and experience from supporting and managing large scale data management and eDiscovery during all stages of the EDRM.
Brad’s strength is working with clients early in the process so that he can help customize his consulting based on needs of the client and the matter at hand. He is passionate about providing the most effective and cost- efficient solutions possible. He has been a frequent public speaker nationally at many bar associations, conferences and panels around the country regarding ESI Protocols, Meet and Confer conferences and best practices thereof, CAL/TAR workflows, eDiscovery, EDRM and best practices, as well as litigation technology in general.
Cindy Fuller is an Associate Director in Protiviti’s Legal Consulting solution. Cindy focuses primarily in the areas of information governance and managed review services. She works with corporate clients from a cross section of industries to manage eDiscovery engagements and develop all aspects of records management programs. Her responsibilities include conducting interviews to ascertain records maintained by an organization analyzing legacy records retention schedules; preparing client deliverables and solutions; and designing and implementing information lifecycle practices that avoid the cost and risk associated with over-retention. Cindy is a graduate of the University of Arizona.
Professional Associations and Activities
Project Management Professional (PMP), Project Management Institute
Member, International Association of Privacy Professionals
John Roland is an Associate Director for Legal Consulting Solutions. He leads a consulting team in engagements spanning eDiscovery at all stages of litigation, to audit, contract abstraction, analytics, and data management and migration. John provides an analytical and forward-thinking perspective that reflects years of problem-solving experience across multiple industries and disciplines. John is a graduate of the Arizona State University.
Steven Baron is a Managing Vice President in Protiviti’s Legal Consulting solution. He works closely with corporate and law firm clients to assist with their litigation, eDiscovery, Compliance, regulatory, and corporate transaction litigation and discovery needs, and propose strategies and solutions that help to improve efficiencies and minimize risks. In addition, Steve manages and oversees the senior business development and project management team for Legal Consulting.
Mr. Baron, a graduate of the University of Florida, has provided compliance and litigation solutions to corporate legal departments and law firms for more than 15 years. His areas of expertise include managed review, contracts life-cycle management, data migration, governance, eDiscovery process, compliance, corporate transaction, M&A, government, internal, and financial investigations, second request, and SEC/DOJ investigations.
Frank Serge is a Managing Vice President in Protiviti’s Legal Consulting solution. He provides consultation and support to law firms and corporate legal departments to create operational efficiencies, mitigate risks, reduce costs, and design customized eDiscovery solutions. He serves as a business partner to multiple Fortune 1000 companies and AmLaw firms in the Chicago area.
Mr. Serge has more than 13 years of experience in applying creative solutions to minimize costs and maximize efficiencies throughout the eDiscovery phase of cases. He has experience working on hundreds of matters and has been recognized for building workflows and solutions to generate positive results. Frank has also been instrumental in assisting clients with their information governance and data management needs to maximize efficiencies.
Mr. Serge is a frequent speaker at leading industry events on the topics of cost containment, data privacy, contracts management and utilization of AI by legal teams. He is a graduate of Wabash College.
Thomas Frohne is a Vice President in Protiviti’s Legal Consulting solution. He works closely with Fortune 500 companies, Am Law 200 law firms and privately held businesses to help them streamline operations, improve efficiencies and collaboration, mitigate risk, and significantly reduce costs associated with litigation, compliance, regulatory, and commercial matters. With 20-plus years of legal technology and litigation experience, Mr. Frohne provides a unique industry perspective. He can provide consulting expertise regarding process and cost-containment strategies surrounding mergers and acquisitions, class action litigation, eDiscovery, bankruptcy, government investigations, contracts lifecycle management, and records and information governance. He also speaks regularly on these topics within the legal community.
Previously, Mr. Frohne was the litigation support manager and client technology services director at a Minneapolis Am Law 100 law firm, managing firm wide complex discovery issues and technology requirements; assisting with early case assessment, depositions, and trial strategies; and creating project solutions for corporate clients. He is a graduate of the University of Minnesota.
Member – Electronic Discovery Reference Model (EDRM)
Member – Minnesota Association of Litigation Support Professionals (MALSP)
Member – Association for Corporate Growth (ACG)
Member – Association for Information and Image Management (AIIM)
Member – ARMA International
Member – Dallas Area Compliance Association (DACA)