Webcast - Operationalizing and Optimizing Data Subject Rights (DSR) Management

enterprise resilience webinar series
Webcast - Operationalizing and Optimizing Data Subject Rights (DSR) Management

Responding to the COVID-19 pandemic, organizations are taking exceptional measures to safeguard stakeholders, while also maintaining “business-as-usual.” These changes may include collecting atypical information from personnel, such as device location data, proximity to others, or body temperature. Processing this personal data is subject to strict compliance requirements from global privacy regulations. The GDPR, the CCPA, and the quilt of new and proposed privacy regulations are empowering customers by providing them with specific rights to the personal data that businesses collect from them. But this new wave of empowerment poses many challenges for the businesses collecting said data.

This webinar will highlight the challenges of processing privacy requests and explore comprehensive solutions that organizations can adopt to comply with, optimize, and scale the new (and future) requirements.

Following this webinar, you will be able to:

  • Design and optimize your DSR requests process
  • Outline operational considerations for finding PI and exporting data
  • Explain all aspects of fulfilling data erasure requests 
  • Identify useful DSR tools and debunk automation expectations

1 CPE credit available for live attendees only.

No prerequisites required. Level: basic. Field of study: Information Technology. Instruction delivery method: Group Internet Based. Elements of Engagement: Polling Questions. 
Protiviti is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org. For more information regarding administrative policies, complaints and refunds please contact the Protiviti CPE Administrator at [email protected].


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Katie Stevens is a Director in our Technology Consulting practice with a specific focus in Security, Privacy, and Identity and Access Management (IAM). Katie has over 15 years of Security & Privacy experience and 19 years of overall technology experience. Prior to joining Protiviti, Katie assumed a lead Technology Risk & Compliance role at a global banking firm with main focus in Security & Risk Management, Identity & Access Management, Business Continuity, and Data Protection. After joining Protiviti in 2011, Katie has provided Security & Privacy services for clients in a variety of industries, including financial services, healthcare services, retail, consumer products, and legal services. 

Associate Director

Paul Laurent is an Associate Director in Protiviti’s Security and Privacy Practice. A lawyer in Illinois, Paul’s background couples strategic anticipation of changes to law, policy, and regulation with adjustments to technology architecture and compliance operations. At Protiviti, he has spearheaded State Privacy Law and CCPA compliance for dozens of clients across myriad industries. Paul’s previous experience includes development, implementation, and assurance of the Global EU-GDPR Compliance program for one the world’s largest mapping and location services companies and directing Cybersecurity Strategy for multiple large business units at one of the world’s largest enterprise software vendors and cloud service providers

Legal Counsel (Privacy & Security)

David's work at Gogo focuses on all matters relating to data privacy and data protection, net neutrality, product development and data sharing. Previously, he worked in-house at a SaaS and on-prem software engineering company where he built the data privacy program and the legal aspects of the security practice. He has studied law in both the US and the UK, with law degrees from the University of Sheffield and IIT Chicago-Kent.

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