Taking RPA to the Next Level in the Technology, Media and Telecommunications Industry

Companies in the TMT industry are pumping resources into robotic process automation (RPA). In as little as two years, RPA leaders — those companies we’ve identified as already ahead of the curve — will be using bots in virtually every function within their organizations.

To help executives make the most of this fast-growing technology, Protiviti partnered with ESI ThoughtLab to survey 450 companies across various regions, industries and sizes to understand the differences between the practices of RPA leaders and organizations that are less advanced. Our research highlights the most effective best practices and powerful lessons learned from those adopting RPA.

“Today, RPA is a lynchpin of sleek and agile operations that will fortify companies’ market positions by driving efficiencies, boosting speed to market and bolstering financial performance.”

Tony Abel, Managing Director, Protiviti

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