Industry Insights - Consumer Products & Retail - January 2021

JANUARY 2021

New year. New beginnings.

Welcome to the January edition of Industry Insights for CPG and Retail

On a monthly basis we dive in to the latest trends and topics. Our team has curated industry news, insights and resources to help you and your team keep forging ahead in 2021.

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Infographic: Finance Priorities in the COVID Era - Retail Edition

Major crises expose the true nature of things. In the face of extreme pressure, organizations discover just how digital, agile and resilient they really are. CFOs and ﬁnance leaders in Retail are leveraging hard-earned lessons from the worldwide pandemic to strengthen organizational agility and resilience, according to the results of Protiviti’s Global Finance Trends Survey.

8 Trends That Will Shape the Grocery Industry in 2021

From the continued development of e-commerce platforms to the ongoing evolution of loyalty programs and the growing presence of Amazon's brick-and-mortar stores, 2021 promises plenty of challenges and new opportunities for food retailers.

Source: Grocery Dive

5 Predictions for Retail Supply Chains in 2021

Buy online, return in store and curbside return services will be big in 2021, building on the growth in returns and retailer options in 2020, writes Andrew Cox. However, he notes that companies should be more concerned with preventing returns by having a "pre-transaction focus, driven by technology."

Source: FreightWaves/American Shipper

Omnichannel Shopping for Consumer Goods Jumps 50% in 2020

In 2020, U.S. omnichannel consumption swelled by 50%, and nearly half of all consumer goods purchases were made via e-commerce, according to research from Nielsen.

Source: Supermarket News

Empowered Consumers Call for Sustainability Transformation

Forrester’s consumer data analysis signals another change in empowered consumers’ behavior that will precipitate the next business transformation: committing to environmental sustainability.

Source: Forbes

The Biden Administration: The First 100 Days and Winners and Losers

A renewed look at the impact of the Biden administration to the industry after the Georgia Senate runoff and the Presidential Inauguration. Here's what business leaders can anticipate about the first 100 days of the new government.

SolarWinds Vulnerability Update – Indicators of Compromise and Recommended Actions

In December, the Cybersecurity & Infrastructure Security Agency (CISA) issued an emergency directive detailing required action for federal agencies to mitigate the threat of the recently discovered compromise involving SolarWinds® Orion® Network Management products that are currently being exploited by malicious actors.

Data-Driven Solutions Create New, Innovative Connections to Enhance Operations

By pursuing a digital transformation today, organizations can secure better business prospects tomorrow. Read an excellent example of how data-driven technologies can enhance operations as can be seen in Breakthru Beverage Group’s digital transformation effort.

Webinar on-demand: IT Audit's Perspectives on the Top Technology Risks for 2021

ISACA and Protiviti conducted a global survey of more than 7,400 IT audit and risk leaders and professionals to obtain their perspectives on the top technology risks their organizations will face in 2021. We also addressed the impact of the COVID-19 global pandemic as well as ongoing digital transformation efforts.