Industry Insights - Consumer Products & Retail

Consumer Packaged Goods
Industry Insights - Consumer Products & Retail

April 2021


Welcome to the April edition of Industry Insights for Consumer Products and Retail.

On a monthly basis we dive in to the latest trends and topics. Our team has curated industry news, insights and resources to help you and your team keep forging ahead in 2021.


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Human Capital Reporting: 8 Steps to Take Now

Join Protiviti on Wednesday, April 28 for a CPE webinar. With few specifics in the new SEC human capital regulation, how can companies articulate the relationship between workers and the company’s value? To go beyond checking the box and derive meaningful value, there are key steps leaders can take to help get the most out of human capital reporting as a discipline and establish direct links between their people and their future prosperity.

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Infographic: Top Risks in the Retail Industry

In the annual top risks survey conducted by Protiviti and NC State University’s ERM Initiative, retail executives identified their top risk issues for 2021 and beyond. The survey results reveal significant opportunity for retail companies to continue to invest in omnichannel shopping, customer experience and loyalty programs, and environmental, social and governance (ESG) issues to build long-term brand relationships and deeper connections with customers.

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The Next-Generation Internal Audit Journey Needs to Begin Now

North American results from Protiviti’s 2021 Next-Generation Internal Audit Survey reveal relatively low maturity levels in different areas of governance, methodology and enabling technology. These developments underscore the need for internal audit functions to adopt next-generation internal audit practices to be more agile and technology enabled, to have the required skillsets in alignment with these practices, and to achieve a real-time level of engagement with risk management, data and controls.

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Protiviti Advisory Board on Pandemic Lessons Learned and the Path to a “Better Normal” – A Virtual Event Recap

Protiviti President and CEO Joe Tarantino welcomed more than 130 clients and friends of the firm to spend an afternoon with the members of Protiviti’s Advisory Board: Peter Henry, Fran Townsend, Evelyn Dilsaver and Susan Molinari. The afternoon included a panel discussion with all the Advisory Board members followed by fireside chats with individual members of the board. It was a unique opportunity for Protiviti’s clients and friends to hear the perspectives from these distinguished individuals on a host of issues.

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Internal Controls for Return to the Workplace

While it may still be some time before organizations are ready for the back-to-the-office transition, it is not too soon to start planning. In this blog post, we cover three categories of control changes as we look forward: control changes introduced during COVID that are likely to stay, control changes that will still need to be adopted, and control changes to embed when reinstating historical controls.

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Podcast: ESG and Financial Reporting Trends

Philosophies, standards and approaches around environmental, social and governance, or ESG, are among the most talked-about issues in corporate circles today, with the world’s largest companies and investors taking notable stands for the long-term betterment of society. A lot has changed and a lot will continue to change, and there’s so much still to be determined. Listen to our podcast or read the transcript.

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