Flashing back to 2020, the world was in the midst of a full-blown pandemic— organizations were executing hiring freezes, implementing layoffs, reorganizing their budgets and more. Many were taking hits to their business plans, governance and profits. Industries across all sectors were struggling to keep their doors open and many companies were shutting down permanently.
In response, organizations introduced hybrid and remote work―decentralized workforces and video meetings became the norm― as organizations demonstrated adaptability and crisis management. Amidst the uncertainty of operational changes and supply chain disruptions, organizations scrambled to uphold their safety and agility against various waves of new information. Business continuity management, although not a new practice, has never been more important. Organizations that plan ahead of time are best prepared to mitigate crises of any nature and ensure resilience.
Today, calamities and setbacks continue to be a part of our environment. Twenty-four-hour news coverage contains headlines of catastrophes around the world— natural and man-made disasters, cyber-attacks, and epidemics— tempting us to change the channel or scroll past the headline. However, as business and technology owners, team leaders and business continuity practitioners, we do and must pay attention. We anticipate all things impacting business continuity— hurricanes impacting shipments, cloud outages disrupting e-commerce or new regulations creating additional operating bottlenecks. Business continuity means contemplating all disruption scenarios, including simultaneous business disruptions and the potential responses. It's never too early to start or update your continuity program and plan for the unexpected.