We see firms move through different levels of maturity on their Intelligent Automation journey. However, regardless of the level of maturity, many organisations are still in the reactive phase of automation, developing ad hoc projects and tools to begin their journey.
Read further insights on how to develop your Intelligent Automation journey.
Where are you on your Intelligent Automation journey? And where do you want to be?
Find out how to use a people focused approach to identify automation opportunities - contact Harrison Jardine.
Find out how to implement automated solutions and a governance framework – contact Yoyo Chan
Find out more about how you can scale and optimise your automation strategy - contact Denise Castaneda
Defining Operational Excellence
There is a common theme that persists across the wide variety of definitions and approaches to Operational Excellence, which includes a combined focus on People, Processes, and Technology.
Protiviti’s 9-box Operational Excellence approach overlays People, Process, and Technology verticals against (continuous) Improvement, Information, and Innovation.
We use this approach to identify and prioritise initiatives and quick wins to help our clients to achieve their business goals. These are some of the questions we ask: