Our Payment Services

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Our team of specialised professionals will provide you with the comprehensive industry perspective to navigate and innovate the complex and fast-evolving payments ecosystem.

Protiviti consultants help companies with payment strategy, innovation, risk, fraud, and technology. We assist organisations with implementing payment technologies and partner platforms with our IP. Our ecosystem alliances allow us to provide flexible resource models at competitive pricing while protecting profit margins.

 

Insight

PAYMENT SERVICES ACT

SINGAPORE’S PAYMENT SERVICES ACT

The Payments Services Act (PSA) is over a year old, and several firms have received their licences or are on the home stretch. This creates fresh challenges for the firms that have recently obtained their licences and now have ongoing obligations under the Act that they need to comply with on a regular basis. The focus areas are around ensuring operational readiness in KYC/CDD/FCC with the right interplay between technology and personnel, ensuring the right target operating model and solution design are in place to scale rapidly, all of which are underpinned by a robust risk management and controls framework.

Relevancy in Today’s Digital World

Our business technology consulting professionals become your trusted advisors, providing guiding insights and strategic vision - realised through a unique blend of payments industry knowledge, product experience, and business acumen. We leverage emerging technologies and proven methodologies to deliver results that drive performance and growth, while managing risks.

Emerging Technologies

Implementing emerging technologies, such as blockchain, AI, fintech, BNPL, and others, will be crucial for businesses looking to remain competitive. We help you identify business opportunities, invest in the right emerging technologies, and manage risk and fraud.

Technology Strategy

Protiviti helps businesses address current payment challenges and explore opportunities for continuous growth, delivering innovative digital payment solutions. Our team will help you strategise for the future, using the latest technology to differentiate your business capabilities.

Technology Transformation Services

Our team will help your business mature your payment technology capabilities. From establishing strategy and implementing future state solutions, we support you with:

  • Buy now pay later—alternative credit/financing
  • Real-time payments—faster payments
  • Super apps—digital wallets

Data and Analytics—AI/ML

We help use your payment data to identify opportunities and manage fraud. We assist with data strategy and governance through the development, design, and implementation of advanced analytics and digitalisation, using artificial intelligence and machine learning.

Digital Transformation

Protiviti helps organisations navigate digital transformations for new payment products and services. From assisting with digital strategy and customer experience to solution design and implementation, our experts instill a culture of innovation and agility.

Fraud Risk Management

Our team helps maximise your returns by assessing, designing, and implementing efficient and effective fraud risk operations. Leveraging experience as former lenders, regulators, and risk managers, we identify root causes, optimise operations, and improve practices.

Operational Resilience

Given the role payment technology plays, we work with organisations to improve their ability to detect, prevent, respond to, recover, and learn from operational disruptions that may impact the delivery of payment processing, functions, or underlying business services.