In this era of “I want it now”, consumers expect to receive their products faster and through flawless delivery but at the same cost. Companies have to be more innovative and strategic to meet these expectations while also improving their profit margins. Global trends, such as e-commerce, product proliferation, establishing close to customer regional fulfilment centres, and visibility to tracking products and services are the key challenges driving competition across industries may be overwhelming.
Our professionals understand and appreciate the complexity and rapid pace of the changing customer demands first hand and have been able to help clients define their “customer promise” strategies and fulfilment solutions with results of 20% to 30% cost advantage amongst their peer group. To achieve these cost advantages we utilised the steps to successful distribution and fulfilment and our service offerings.