Healthcare & Life Sciences


Healthcare and life sciences companies continue to innovate ways to increase the length and quality of life for people around the world. These innovations come with a cost, and regardless of if a system is private or publicly funded, there are significant opportunities to increase efficiency and better tie investments to outcomes. In the United States, the focus is on the Triple Aim of Healthcare - revolutionising the quality of patient care, population health outcomes, and stemming the rising tide of medical costs. To do this, payers and providers want better information, which is driving interoperability initiatives and potentially increased transparency, but also the need for enhanced security. Innovations in the specialisation of pharmaceuticals promise more customised treatments, but the high costs bring questions from patients, insurers and regulators. Meanwhile, accountable care organisations continue to expand bundled payment approaches that could mean better patient outcomes and greater profitability for providers. All of these changes will disrupt organisations operating business as usual. However, there are enormous opportunities for leaders that are able to see more deeply into the changing landscape and beyond short-term challenges to position themselves for long-term success.


Protiviti partners with leaders to help them achieve greater confidence in these changing environments. We seek to understand the unique strengths, risks and opportunities of your organisation and where you want to take your business. We then collaborate with you to build custom solutions that maximise your chances for success and bring a tailored, multi-disciplinary team of professionals that fits your situation and company culture. While the process is never simple, our goal is, to help you face the future with confidence.


We help healthcare and life sciences organisations manage critical business challenges to help them face the future with confidence. Here are some of the most pressing issues we are helping organisations to address.


Healthcare and life sciences companies are often the target of cyberattacks because of their patient profiles and payment information. More concerning, is the rise of connected medical devices which when left insecure, can lead to dire outcomes. Confidence in cybersecurity does not come from knowing nothing will happen, it is achieved by knowing all the things that can happen and preparing both proactive and reactive solutions. Protiviti provides a holistic approach that defines what is most important to you, helping you protect yourself from unauthorised access and also react quickly and comprehensively when a breach occurs.

Business Transformation

Electronic health records, interoperability and enhancement of customer interaction through digitisation are top-of-mind healthcare payers and providers. Equally important is driving greater efficiency and effectiveness in the back office to maximise available dollars to drive that innovation or patient care. We help you to see the opportunities in fast moving markets, aligning people, processes and technology to transform your organisation and patient experience, helping you to face the future with confidence.

Business Intelligence

All healthcare and life sciences organisations want to improve how they understand, organise and leverage their data assets. The challenge is identifying and capturing information in disparate systems, including those outside a company’s walls, and then organising and managing this information to create business insights. Protiviti takes a pragmatic “one size does not fit all” perspective. We tailor solutions that fit your organisation, enhancing business value through more efficient collection, distribution and usage of information.

Regulatory Compliance

Healthcare and life science organisations face a litany of regulations. From trials of new drugs, to HIPPA and ICD-10, to the demands of the Affordable Care Act in the United States, each year brings change and increased demands.  We can help you address these and other emerging trends, along with existing regulatory demands, through innovative solutions that position your organisation for sustainable performance and compliance now and in the future. 

Cost and Performance Management

Faster, cheaper and better has long been an imperative for most companies, but the challenge is how to apply it in the world of healthcare and life sciences.  Enhancing the approach for how companies make and manage smart capital investments, run efficient back-office operations and manage cash flow are critical to freeing resources to enhance patient experience and fund innovation.  We help you identify and implement cost management and performance programs that drive better outcomes for patients and your organisation.

Evolution of Internal Controls

In the fast-changing healthcare and life sciences industry, control is critical to success. However, the demands on internal audit and finance functions continue to increase as the expectation today is not just for accurate reporting, but insights that can improve the business.  We can help you steer your company with greater precision and prescience, increasing confidence you are on the right path with world class internal audit and finance functions.