State-owned Waste Management Authority Documents Roles of its Various Jobs Across the Organization
Key to Success
Job descriptions had to be documented effectively to ensure mutual understanding of expectations between the employee and the employer.
We held constructive discussions with client to understand the organizational structure, grading structure and requirements from the functional areas.
Client was able to meet its deadline set by the higher state authority in documenting job descriptions which were valid and reflective in nature.
Protiviti’s Human Capital Consulting practice helps a state-owned waste management authority to document roles of its various jobs across the organization.
Client Challenge
The client, a leading waste management authority had undergone a change in its organization structure which significantly affected the roles and responsibilities of all positions within its organization. As it is a state-owned organization, job descriptions had to be documented effectively to ensure mutual understanding of expectations between the employee and the employer.
Powerful Insights
Protiviti’s Human Capital Consulting professionals held constructive discussions with the client to understand the newly developed organizational structure, grading structure and requirements from the functional areas. A final position list (75 positions across the organization) was agreed with the client to start documenting the roles and responsibilities. This was achieved by conducting a job analysis exercise where short and long term requirements, reporting lines, and span of control were identified for each of the 75 positions. We also arranged several internal workshops to validate the documented job descriptions (done in both Arabic and English) and obtain sign off.
Proven Delivery
Lack of clarity in reporting lines and responsibilities were addressed since employees and their managers were part of the job description documentation phase. Our client was able to meet its deadline set by the higher state authority in documenting job descriptions which were valid and reflective in nature.
How We Help Companies Succeed
Due to our vast experience in developing job descriptions (job profiling), our Human Capital Consulting team has obtained a wide knowledge base of technical and behavioral responsibilities along with Key Performance Indicators and Key Result Areas. We have developed a proven methodology for Job Analysis and Job Evaluation which can also be transferred to the client to utilize if changes in the organization structure occur in the future.
