Managed Technology Services

Managed Technology Services

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Technology consulting with custom delivery models to address your technology challenges
Managed Technology Services

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Organisations are expanding business models to increase productivity, improve customer experience and optimise business processes leveraging new technologies and digital transformation. These transformations often require:

  • Strategic guidance - to develop, implement and deploy the right technologies
  • New skills - with specific technical capabilities and implementation experience
  • Extended project teams - capable of scaling up or down based on project demand

Managed Technology Solutions is a unique, flexible delivery model that transforms your organisation through the creation of the right team that can scale up or down quickly and cost-efficiently.

By partnering with our Managed Technology Solutions teams, you benefit from:

  • Experienced subject matter experts, on demand, for unique and complex issues
  • Bandwidth to prevent burdening full-time employees to deliver on projects
  • Ability to scale up or down as needed
  • Cost efficiencies by avoiding over hiring

 

We have flexibility to tailor our delivery models to meet your organisational needs, by offering: 

 

BLENDED DELIVERY

  • Project leadership delivered in collaboration with skilled resources
  • Local, specialised talent with option to convert to permanent

 

ONSHORE DELIVERY

  • Delivered in collaboration with our consulting solution centers
  • Access to Robert Half's 24x7 Service Center with Tier 1 and 2 technical and operational support staff

 

OFFSHORE DELIVERY

  • Delivered in collaboration with our offshore solution centers
  • Greater concentration of resources
  • Reliable, optimised source of talent

 

What Our Managed Solutions Provide:

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Advise

  • Identify, anticipate and solve problems through digital transformation and implementation
  • Solving complex programmes with Agile methodologies experience and design thinking while managing deliverables, milestones and outcomes
  • Technology enablement through cloud, artificial intelligence, machine learning, process mining and robotic process automation

Operate Seamlessly

  • Manage or fix functions, processes or systems to free up your team to work toward your strategic goals
  • Gain cost efficiencies by scaling scale up or down with the right resources at the right time in the right location (onshore or offshore) 
  • Reduce risk by allowing us to take responsibility for performance, productivity and service levels

Build the Right Team

  • Address skillset gaps and hiring challenges
  • Maintain control and oversight of resources
  • Access specific, specialised skills and expertise that cannot be found on your internal team
  • Save time that can be used to upskill your existing team

 

Our Managed Technology Solutions


Technology, Strategy and IT Operations

We help organisations plan, manage technology projects, from establishing technology strategy to managing technology operations.

Our solutions include:

  • Digital Transformation
  • Emerging Technologies Implementation
  • Transformation Strategy and Architecture
  • Transformation Programme Execution
  • Technology Resilience
  • Technology Governance and Risk Management
  • Technology Operations and Delivery

Software Services

We bring agile best practices and follow a risk-managed approach to deliver higher-quality software.

Our solutions include:

  • Custom Application Development
  • Cloud, Portals and Collaboration Tool Implementation
  • UX/UI Website Design
  • Workflow Automation
  • Robotic Process Automation
  • Governance, Risk, and Compliance (GRC) Solution Implementation
  • On-Demand Software Support

Cybersecurity and Data Privacy

We help organisations implement security programmes and tools to address cybersecurity risks become cyber resilient and manage privacy regulations.

Our solutions include:

  • Security Programme and Strategy
  • Digital Identity and Access Management
  • Technical Security/Pen Testing
  • Security Operations and Implementation
  • Incident Response, Forensics and Recovery
  • Data Classification, Protection and Governance
  • Privacy Services Management

Cloud Solutions

We partner with vendors to help companies manage cloud implementation and migrations.

Our cloud solutions include:

  • Cloud Modernisation Strategy and Architecture
  • Cloud Solution Design and Selection
  • Cloud Resilience
  • Cloud Security
  • Cloud Implementation Support
  • Application Security and Control Automation
  • Cloud Application Development and Implementation

Managed IT and Service Center Solutions

Workplace needs are changing with end-users maximising productivity by working from anywhere. As a result, device management, provisioning, and connectivity has changed to meet those needs. Managed IT Solutions focuses on simplifying management by leveraging cloud-based tools for key components such as identity, authentication, provisioning, configuration and security.

In addition, our Service Center team is a strategic partner to enterprises by providing exceptional customer experiences 24x7x365, focused on Tier 1, Tier 2, and Tier 3 service desk and operational competencies. Our key offerings include:

  • Service Desk Services
  • Monitoring and Alert Response Services
  • Infrastructure Operations Management Services

Managed IT Talent Services

As companies transform their technology environments, they face multiple challenges finding the right talent for their business-critical initiatives. Our IT Managed Talent team has expertise in delivering white glove services to help companies cut wasted time, money, and resources by offering an affordable and scalable solution to their recruiting needs and overhead of managing contractor pools.

Learn how our technology consultants can serve your unique business needs.


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Specialised staffing services from Robert Half

Our Managed Solutions provides access to a deep pool of specialised talent through our parent company, Robert Half. Robert Half’s staffing experts, combined with AI-based matching technology that incorporates decades of placement data, help build the right team with the right skills quickly.