June 2022
Welcome to the June edition of Industry Insights for Consumer Products and Retail.
Consumer products and retail companies are continually trying to strike the right balance between exceptional customer experience and improved profit margins. In this month's issue we cover how supply chain and retail shrink impact these priority areas and what companies can do to minimise disruption.
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Winning at the Retail Supply Chain Game
Persistent global supply chain challenges can trigger customer experience and customer loyalty downfalls – even for retailers at the helm of omnichannel. While supply chain disruption may be temporary, the damage resulting from customer attrition can be devastating, particularly if longer-term issues are not addressed.
Zara starts charging shoppers for online returns
(Source: BBC)
Stores have too much stuff. Get ready for discounts
(Source: CNN)
Best Buy just launched a $200 home pick-up recycling programme. Is it necessary?
(Source: Retail Dive)
A national retailer takes on inventory shrink to improve margins
At a price tag of almost $50 billion per year, retail industry losses due to inventory shrinkage are significant. Measuring inventory shrink is a must because it directly impacts gross profit and businesses cannot improve on what they cannot or do not measure — and inventory is no different.
Webinar | Gender Equity and Lifting Others Up
Join us on June 14, 12:00 PM Eastern for an interactive discussion exploring what it means to open the door to future leaders of diverse backgrounds and experiences. Panelists will share what it means to create opportunities for others to follow in their footsteps, how to push the envelope to address gender equity in creative ways, and how to inspire change and better serve our communities together.
The Top Risks for the Next Decade: A Global Perspective
Our global survey of C-level executives and directors regarding their views on macroeconomic, strategic and operational risks highlights a disruptive risk landscape over the next decade through 2031.
Video | Understanding the Relationship Between Business Continuity Management and Operational Resilience
We often get asked, what is the difference between business continuity management and operational resilience? Rather than look at the differences, we believe the best way to answer this question is to look at the relationship between these two programmes.
Podcast | Building Sustainable Operations and Supply Chains
In this podcast, our conversation with Beverly Norman-Cooper, Chief Strategist with Reimagining Economic Regeneration Strategies, will inform you of key ESG considerations in business operations and supply chains, and also help you formulate the right questions to pose to management to understand clearly the organisation’s strategy and policies in these areas.
- Does Company Culture Stay the Same After an IPO?
- Podcast | Career design and the future-focused workforce with Erica Sosna, CEO of Career Matters
- Webinar On Demand | ESG in the Consumer Goods and Retail Industries: Check Your Supply Chain
