Operational Risk


Most major financial incidents result from operational risk issues that could have been mitigated or even prevented. Because operational risks are often interrelated with other risks, Operational Risk Management (ORM) leaders must translate business issues into ORM actions.


Protiviti’s Operational Risk professionals help organisations to drive operational performance, enhancing regulatory standing and shareholder confidence and are known for our collaborative approach towards helping leading institutions build and evolve their ORM programs so that tangible benefits are realised.


Our services include:

Basel Methodology/Process Implementation

Protiviti assists several of our clients with Basel compliance gap analysis and implementation efforts. Protiviti provides project management, advisory and implementation services as part of the Basel implementations.

Risk Control Self-Assessment & Loss Event Support

The RCSA should be utilised as a method to actively manage risk to business strategies and the health of supporting processes. Protiviti is able to leverage this important risk management tool to assess the controls currently in place and identify any gaps or recommendations for improvement.

Executive Reporting Evaluations

Protiviti has the capabilities and tools to design an innovative operational risk index methodology and reporting covering various functions. Our teams analyse hundreds of risk and performance metrics, ultimately refining and more clearly linking metrics to organisational strategy and business objectives.

Operations Process Maturity & Re-engineering

Our risk management professionals can assess the maturity of current operations processes against our Capability Maturity Model and partner with your teams to prioritise and re-engineer critical business processes. The end result being an optimised process to meet your business needs and regulatory requirements.