“Our Account Manager was able to identify multiple long- standing problems. He provided great recommendations that we put to use immediately. He was also able to explain things to us in a way we could understand.”
– Non-Profit Organisation
Protiviti On Demand Services provides your organisation with access to a team of certified technical experts on an as-needed basis. Our team members can complement your internal team with valuable skillsets needed to support, maintain and enhance your technology solution. Your organisation is given access to a 24/7 ticketing portal that provides complete visibility of the project, and the ability to submit tickets, track ticket progress and provide direct feedback.
Protiviti On Demand Services provides reliable and responsive support services and remediate technical issues in a timely manner and provides flexible, comprehensive on-demand support models to save time, reduce spend and support your business goals.
Technical issues can arise at any time and most organisations do not have the resources readily available to address the issue immediately. In addition, your staff may not have the time to execute and roll out new technology initiatives or programmes for your organisation. So, instead of hiring full-time staff to support and maintain your technology solutions, Protiviti On Demand Team provides you with a team of certified experts on an as-needed basis to help you leverage 100% of your technology investment.
Protiviti On Demand offers flexible agreements to fit every need and budget – and we’re structured to support and supplement your internal resources providing you a team of Certified Technical Experts when and as you need them.
Schedule your complimentary one-hour with a Protiviti On Demand expert of your choice.
Our alliance partnerships and full-service technology consulting capabilities bring many support benefits to our clients. With Protiviti On Demand, you have access to a team of certified technical experts on an as-needed basis with years of experience in the following technologies and more.
Troubleshooting & Issue Remediation
Technical issues can arise at any time and most organisations do not have the resources to address the issue immediately. We deliver reliable and responsive support services and remediate technical issues in a timely manner.
Architecture & Technical Design
We can help you plan for key infrastructure updates, upgrades and implementations. With years of experience across multiple platforms, we will be at your service from planning through execution.
Customisation & Enhancement
Whether your organisation needs to enhance or customise an existing application, develop a custom application, modernise a legacy application, or manage a complicated integration, we have the resources you need with unparalleled experience.
User Experience & Design
Our user experience architects and designers will make your site as attractive visually as it is feature-rich by improving your information architecture, site usability, interface design and mobile accessibility. We deliver the stunning designs, compelling content and exceptional user experiences that make your website shine.
Business Process Automation
Business Process Automation increases productivity, saves time and helps your bottom line. Our Process Automation experts will plan, map, implement, customise and manage the tools identified to automate your processes. Whether with Microsoft Flow or a third-party tool, like Nintex, we can assist your organisation every step of the way.
Our Business Intelligence experts assist you in dynamically displaying external or internal data providing insights into your organisation’s performance through dynamic dashboards. By displaying this data, you can visually capture and represent both performance trends and real-time metrics that will help drive effective decision making.
We can assist your organisation in ensuring your databases are always available, secure and configured for future growth, performing regular health checks, performance monitoring and maintenance plan configuration.
System Health Check
Our technical experts can assess your web applications and site collection configurations, assess your security and permissions, provide performance tuning recommendations, identify what specific features are activated, check existing server issues and much more.