Protiviti Contact

Protiviti Contact

Hellen Thomas

Managing Director

Hellen is a Managing Director working across information technology audit, internal audit, and ICT project risk and assurance engagements. Hellen has extensive experience leading and coordinating the delivery of professional risk and assurance services to a wide variety of clients to include Commonwealth departments, local government, financial institutions, universities and the private sector.

Major Projects

Department of Infrastructure, Transport, Regional Development and Communications – IT Audit Services: Hellen leads the delivery of IT audit services for the department. This includes an IT project assurance review for the implementation of a significant system that will support the management of Australian infrastructure projects.

Data Governance and Information Security: Hellen has experience conducting reviews of data governance arrangements and data risk assessments. This include knowledge of better practice framework, Data Management Body of Knowledge. Hellen led a recent review of the (former) Department of Social Services Data Governance arrangements. Hellen has an in-depth understanding of Commonwealth Government information security requirements, to include the Protective Security Policy Framework and Information Security Requirements. Hellen has conducted numerous reviews of information and cyber security across a number of Government agencies, to include the Department of Defence and the Department of Health.

Department of Health – Live Assurance and Internal Audit Services: Hellen is leading the delivery of ‘live assurance’ audit services assisting the department during the rapid implementation of Australian Government COVID-19 Health policy, measures and critical functions. Hellen also leads the delivery of internal audit activities delivered by Protiviti for the department.

Areas of Expertise

  • Internal Audit​​
  • ICT Audit​​
  • Cyber Security​​
  • Project Assurance​​
  • Risk Management​​
  • Business Continuity Management​​
  • Business Process Review
  • Assurance Mapping​
  • Risk Management​
  • ICT Project Assurance​
  • Internal Audit Capability Support

Industry Experience

  • Government​
  • Education​
  • Financial Services


  • Bachelor of Information Technology (Information Systems)​​
  • Bachelor of Commerce (Accounting)

Professional Memberships and Certifications

  • Member of the Information Systems Audit and Control Association (ISACA)