Employee theft is still the largest source of shrink; however, organized retail crime is increasing and may have an impact on future shrink statistics. Additionally, the current economy has caused many retailers to make deep personnel reductions, resulting in increased risks to assets and jeopardizing adherence to company policies and regulatory requirements. These economic changes have led many retailers to implement a store compliance process to monitor and identify issues and resulting remediation properly.

The importance and cost-effectiveness of a store self-assessment, also known as a control self-assessment (CSA), is stressed in this white paper. When self-assessments and validation are complemented by proper training, development of remediation plans, and timely follow-up on issues identified during the self-assessment and validation audits, store self-audits can be the first step toward a progressive and cost-effective method of consistently monitoring all stores and potentially improving the bottom line.

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