The hospitality sector contributes significantly to the economy through both revenue and employment. Owners and operators of hotels, resorts, restaurants, clubs and tourist attractions face diverse risks relating to employment and business operations as well as personal and property risks.

For hospitality companies, the critical risks, components and factors they must manage include delivering high levels of customer service, building and maintaining brand awareness, maximizing revenues (occupancy and rate management), investing capital, managing guest loyalty, utilizing human resources and using technology to effectively market and manage inventory (such as rooms, seats, tables and vehicles).

Protiviti’s professionals provide a broad array of services that solve common problems in the operations, IT, compliance efforts and boardrooms of hospitality organizations. We serve you in key areas such as food/beverage/banquet operations, retail outlet management, reservation call centers, centralized accounting operations, franchise revenue management, loyalty programs, data center operations, brand standards, project accounting, capital expenditures, architecture and construction, corporate treasury and centralized purchasing.