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Jason Goldberg

Marleenee Washington

Sanghosh Bhalla 

Karen Aslan 

Thomas Morano 





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Protiviti recently conducted a survey of more than 2,000 consumers to determine their banking preferences and practices, including online activities, use of mobile apps and branch visits.
Key findings:
1. In-person branch banking remains a popular choice among consumers.
2. There are differences among age, income and gender groups in banking practices - but not as many as some may think.
3. New credit card chip technology will change the check-out experience, but may not ultimately move the needle in its goals of reducing payment fraud.
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