Operations Transformation

Modernizing technology to gain efficiency, agility and resiliency over IT operations.

Growing demand for technology solutions and operations aligned to the business is driving increased performance expectations of IT departments.

Protiviti helps transform and modernize core technologies to eliminate technical debt and support future state and emerging requirements.

Transform and modernize your core IT processes

Asset Lifecycle Management

Full lifecycle management with assets such as hardware, software, security, data, Cloud and emerging technologies like IoT, we develop ITAM functions to enable strategic IT decisions, rationalization, modernization, resiliency and optimization of financial budgets.

Service Delivery Modernization

Servicing of technology is crucial to meeting IT objectives, from stabilizing current technology to innovating into the future. Protiviti can help plan, implement, and operate the serving of your assets along with crucial alignment to the business customers.

DevOps

With demands for more changes more often, IT must optimize operations - increase speed of value delivery, quality and improve the CX. We help improve your build, release and support process associated with application lifecycle management and agile processes.

Site Reliability Engineering

As systems & technology evolve, so does the need for advanced operational support methods & strategy. Protiviti’s SRE methodology applies a solid strategy, industry-best tools, and a focused framework to combat the challenge of how to run systems more effectively.

Infrastructure Modernization

Adoption of a cloud-first strategy is a key enabler to a meaningful digital transformation. With integration to cloud-native AI & ML engines, PaaS, FaaS and SaaS offerings, Infrastructure Modernization is imperative for enterprises to remain competitive.

IT Cost Optimization

Economic pressures require buyers to drive technology costs down and do more with less. We help companies define, optimize and manage IT spend. Through a continuous discipline, companies manage cost allocations, drive smart, effective investments, and cut costs.

Service Resiliency

Ensuring IT systems and applications are monitored and up and running quickly after an incident is critical to delivering customer services. Protiviti can help you design and implement an IT disaster recovery/incident response plan as part of your broader BCM program.

Program Management

We help evaluate, operate, and improve your program management capabilities to effectively deliver complex and strategic technology programs. Our program delivery experience and practices help you realize performance and value of critical technology initiatives.

The Innovation vs. Technical Debt Tug of War

Global Technology Executive Survey

Our Partners

Protiviti provides multiple strategic application partners aligned to all aspects of our Operations Transformation solutions. These are some of our leading strategic ecosystem alliance partners that we collaborate with.

SURVEY

CIOs and CTOs See Skills, Staffing and Talent as Top Risk Concerns

Businesses today face a myriad of challenges as they work to adapt and transform their operational models in order to overcome future obstacles, including competitive pressures and cyber threats. Moreover, the global marketplace is deeply influenced...

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Future-Proofing Enterprise: A Blueprint for Modern Platform Engineering

DevOps is dead – or so the story goes. This statement is echoed more and more these days, much to the dismay of the DevOps faithful, however technologists need to be careful to read between the lines. DevOps is most certainly NOT dead. DevOps is...

SURVEY

2024 Top Risks in the Technology, Media and Telecommunications Industry

Cyber threats, talent and tech skills lead risk concerns for TMT industry leadersTMT executives were asked to identify the biggest threats they anticipate over the next 12 months and a decade ahead. Many of the risks cited correlate in many ways and...

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Accelerating Enterprise IT Transformation

The ways in which individuals and teams in organizations work are generally recognized as critical to how modern enterprises can sustainably deliver technology. This is because this allows organizations to enable and delight their customers (both...

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How to Incubate a Winning Innovation Program

When leaders consider how technology has enabled transformation of business models over the past several years, few would disagree that the world has changed dramatically. Retail, entertainment, music and banking have largely moved online. It’s a...

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How Application Modernization Fuels Innovation and Profit Acceleration

At a Glance The big picture: Application modernization is a business innovation enabler. Why it matters: Technology leaders are struggling with finding the right balance between upgrading legacy systems and investing in new technology while...

Agility in Action: IT Transformation Fosters Business Alignment

This project focused on the company’s efforts to modernize its IT organization and achieve greater alignment with its business partners as their business model evolved.The project included three key phases of support, starting with an initial...

Having it all: Technology transformation in the luxury marina market

This company is the world’s largest owner and operator of marinas, with more than 100 locations in its portfolio. The company’s business model is laser focused on growth through acquisition while enhancing the member experience in this high-end...

Technology transformation and change management help non-profit organization reach donors and improve fundraising

United Way of Greater Toronto (UWGT), with an overriding mission to eradicate poverty, has successfully mobilized volunteers and financial resources to care for the needy in its communities since 1973. Today it’s the largest non-governmental...

U.S. energy leader undertakes a successful divestiture through a strong program management office

A leading Fortune 500 energy company with nine million utility customers sought to divest a long-held subsidiary to another leading energy provider. Solving the complex transition of technology, data and customer service from one provider to another...

Leadership

Samir Datt

Samir is a founding member of Protiviti, with over 25 years’ technology consulting experience. He serves as the Global Lead of Protiviti’s Technology Strategy & Architecture segment, which partners with clients to increase the maturity of information ...